Shipping policy

Free Standard Shipping

Every order ships with Free Standard Shipping, with no minimum spend.

Where we ship

We currently ship to addresses within the United States only.

Processing and delivery times

• Processing: 1 to 3 business days. During this time, your items are prepared, quality checked and packed.
• Delivery: 6 to 10 business days after your order ships.
• Total estimated time: 7 to 13 business days from order to delivery.

Orders are processed Monday through Saturday. These are estimates, and busy seasons, holidays, weather or carrier delays can sometimes add extra time.

Where orders ship from

Your order ships from our fulfillment partner's warehouse in China, where every item is checked before it's sent to you.

Order tracking

Once your order ships, we will email you a tracking number. Tracking can take a few days to show its first update.

Shipping address

Please double check your shipping address at checkout. If you need to change it, email us within 12 hours of placing your order. We can't offer a free replacement for parcels returned because of an incorrect or incomplete address.

Late or lost orders

If your order is late or appears to be lost, please see the "Late or lost orders" section of our Refund Policy, or email us at support@celestinerue.com.