Contact Us

Have a question about an order, sizing, a return or a style you love? We're happy to help. Send us a message using the form below or email support@celestinerue.com, and we'll reply within 1 to 2 business days.

Before you reach out

Where's my order?
Visit our Track Your Order page.

Shipping times
Orders arrive in about 7 to 13 business days with Free Standard Shipping. See our Shipping Policy.

Returns and exchanges
See our Refund Policy for how to start a return.

Wrong or damaged item?
Email us within 7 days of delivery with photos so we can make it right.

To help us reply faster, please include your order number in your message.